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Safety & Quality Management


Better processes. Better performance. Better Products.

MMTC-West Quality programs encompasses everything from product design to distribution of finished products, providing the tools you need to continuously define, measure and improve the key processes that drive performance. Our programs will help you address such areas as customer requirements, process design, roles & responsibilities, resource management, customer satisfaction, process for improvement, environment impact, and legal requirements.
To learn more about our quality management programs and services, contact us.


Food Safety and Quality Solutions
Across the country, food processors are taking a fresh look at their food safety management systems (FSMS) in order to deliver higher quality food products, achieve higher levels of plant efficiency, and comply with increasingly complex regulatory standards and audits. And in West Michigan, they’re turning to MMTC-West help in all three areas.


Food Defense Safety Training
Discover how to address food defense and safety from an auditor's perspective. MMTC-West's Food Defense Safety Traing course is designed for Food Safety Managers and Risk Managers working to incorporate food defense and product security into their existing food safety programs. The training course will define policies procedures and programs found to be effective in minimizing risks of intentional food contamination.
  • Building Awareness
  • Plant Security Measures
  • Ingredient Safety
  • Utilities
  • In-plant Hazardous Materials
  • Tamper Evident Packaging
  • Crisis Management
  • Product Security
  • Risk Assessment


ISO 22000:2005 for Food Processing Systems
ISO 22000 establishes a global standard for safe food supply chains— from feed producers and farmers, to processors, to retail food outlets and restaurants. The goal is to harmonize the many national and private standards in existence and incorporate the management systems approach of ISO 9001, tailored to food safety management. ISO 2200 incorporates Hazard Analysis and Critical Control Point (HACCP) principles and can be applied to any company in the food chain—from field to store. Benefits include:
  • Provides an internationally accepted quality food chain standard
  • Improves food safety performance by reducing hazards and risks
  • Provides competitive advantage as a “preferred supplier” through ISO 22000 certification
  • Reduces cost through improved operational control and efficiency and reduced product returns


SQF (Safe Quality Food)
The SQF Program provides independent certification that a supplier's food safety and quality management system complies with international and domestic food safety regulations. This allows suppliers to assure their customers that food has been produced, processed, prepared, and handled according to the highest possible standards, at all levels of the supply chain. SQF is designed as a food safety program, but it also covers product quality, a feature that is unique to this certification program. Benefits include:
  • Reduces the need for inconsistent, costly, and multiple audits
  • Is accepted and endorsed by major U.S. and international retailers
  • Creates greater confidence and trust between buyers and sellers
  • Is an internationally recognized standard endorsed by the Global Food Safety Initiative
  • Provides competitive advantages over non-certified producers and enhanced market access
  • Is manageable to implement, offering three levels of certification


SQF-2000 Quality Systems
Recognized by retailers and food service providers who require HACCP around the world, the SQF Program is designed as a comprehensive food safety system. It is the only certification plan of its kind that offers special recognition for product quality. This two-day course is designed to provide you with detailed knowledge and understanding of SQF and the SQF 2000 Code and prepare you for the role of an SQF Practitioner.

Upon course completion, participants will be able to:
  • Understand food safety practices, SQF System principles, activities and terminology
  • Develop, validate and verify the elements of food safety and quality plans, and the SQF system
  • Implement, manage and maintain a consistent and effective SQF System
  • Understand requirements for SQF Practitioners and Consultants
  • Know how to prepare for the SQF Certification Audit


HACCP (Hazard Analysis and Critical Control Points)
HACCP is a food safety management system that relies on process controls to minimize food-safety risks in the food-processing industry. It provides a structure for assessing risks and putting controls in place to minimize those risks—relying on extensive verification and documentation to ensure that food safety has not been compromised at any step of an operation. Benefits include:
  • Provides a preventative approach to food-packaging safety
  • Helps identify potential process improvements
  • Reduces the need for, and the cost of, end-product testing
  • Complements quality management systems such as ISO 9000, ISO 22000, and SQF
  • Helps maintain compliance to the BRC Global Standard—Food Packaging


HACCP Verification & Validation

Regulatory agencies, global food safety schemes and customers require verification and validation of your HACCP system. This one day course explores the following related to HACCP System verification and validation:
  • Methods for verifying efficacy of prerequisite programs
  • Components of Critical Control Point verification
  • HACCP System verification procedures
  • Instruction in HACCP Plan Validation
  • U.S. Regulatory requirements for verification and validation


Principles of Internal Auditing for Food Processing Systems
This one-day course provides a full description of a comprehensive design for a food processing plant audit program. It will provide the details of the design and operation of the full audit program for the facility, and fundamental audit techniques for the auditor. You will leave the course with an understanding of the fundamental principles of internal auditing and their role as the standard experts.

Upon course completion, participants will be able to:
  • Understand the differences between audits and inspections
  • Describe the various types of audits
  • Equip staff with the skills necessary to create, conduct and maintain an effective internal audit program
  • Explain the role of the audit team in planning, conducting and reporting the internal audit



Standard Quality Management Tools
Exceed Customer Expectations, Every Time. MMTC-West Quality programs include a full range of proven tools and services that help you standardize procedures, accurately measure performance, improve customer satisfaction and manage resources more wisely.


ISO 14001 Training and Implementation
ISO 14000 is a family of quality standards that addresses “Environmental Management” within private and public organizations. It serves as a guide for organizations to: minimize harmful effects on the environment caused by its activities, and to achieve continual improvement of its environmental performance. Programs available include Building an ISO 14001 Program, ISO 14001 Internal Auditor Training, and Transition-Implementation Process Solution (TiPS) Program in ISO 14001. Learn More.


ISO Quality Management System Development and Implementation
MMTC provides cost-effective approach to prepare internal personnel in developing, managing and maintaining a quality system to comply with appropriate standards in preparation for ISO formal registration. Transition-improvement Process programs, Internal Auditor training, and on-site consulting provide instruction needed to identify and comply with a variety of quality standards including ISO 9001, ISO 13485, ISO/TS 16949, OHSAS 18001 and AS 9100. Learn More.


Core Tools for Quality
MMTC-West manufacturing facilitators strive to stay on top of the latest versions of the Core Tools and interpret the requirements for practical deployment. Training sessions are offered in open enrollment format or on-site for employees. Each attendee receives a copy of the latest reference manual issued by AIAG. Learn More.


Scrap Cost Reduction and Prevention (SCRAP) Program
The SCRAP program from MMTC teaches participants how to identify the real causes of scrap and rework whether internally or externally (supplier) based. We help analyze and validate production data, assign costs, identify root causes, formulate an action plan and ultimately recapture lost money. Learn More.